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Terms and Conditions

Terms and Conditions and Complaints Policy and Procedure

In using this website you are deemed to have read and agreed to the following terms and conditions:

Privacy Statement

Colour Your World - Mindfulness and Wellbeing are committed to protecting your privacy. Colour Your World - Mindfulness and Wellbeing constantly review our systems and data to ensure the best possible service for our customers.

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this company will only be in connection with the provision of agreed services and products.

Training

To secure your place onto a Colour Your World - Mindfulness and Wellbeing training date, a non-refundable deposit will need to be paid. For details of this please contact rachel@colouryourworld.org.uk.
The balance of your training must be paid two weeks before your training commences.
All course fees are non-refundable, regardless of circumstances.

In some cases, transfer of a deposit is possible, but at Colour Your World - Mindfulness and Wellbeing discretion, however, we reserve the right to charge an administration fee.
Colour Your World - Mindfulness and Wellbeing reserves the right to cancel training without notice. In the unlikely situation that this may occur you will receive a full refund or be transferred to another training. For this reason, we highly recommend purchasing travel cancellation insurance to protect your trip investment in the event of date changes, illness, emergency, weather conditions, or any unforeseen circumstances.
Colour Your World - Mindfulness and Wellbeing cannot accept any liability for loss or damage of property, obligation derived from travel arrangements or disruption of the training due to circumstances beyond the control of Colour Your World - Mindfulness and Wellbeing.

Classes


For any questions, changes to your booking or cancellations, the admin team at Colour Your World will need to be contacted directly, using the information on your confirmation of booking email.

Products

All Colour Your World - Mindfulness and Wellbeing products, including handbooks, worksheets, audios and videos are copyrighted and cannot be reproduced, duplicated or copied in anyway.

Delivery

UK deliveries should be received within 5 working days on receipt of your order. If your goods haven’t arrived within 2 weeks, please contact us immediately. We cannot accept responsibility for undelivered goods after this time limit.
Deliveries overseas will vary, standard delivery can take up to 4 weeks on receipt of your order.
If you would like parcels delivered quicker please contact us for details of this service. Postage charges will reflect this.
Postage will vary depending on the size of your order and what country it is being sent to. This will be added at checkout. You will need to enter your card details at check out to pay for any postage charges.

Returns

Before returning items please contact us on rachel@colouryourworld.org.uk to let us know what and why you want an exchange or return. In order to receive a refund, an item needs to be returned in perfect condition. We are unable to refund items if they are damaged.
If you would like a refund on an item please return contact rachel@colouryourworld.org.uk to obtain return address information.
We offer a full refund guarantee on faulty items. Products must be returned in the original condition and not worn. Your refund will be made within 14 days of the returned item. We recommend you obtain proof of postage for returns. 
Refunds will be made the same way you purchased an item e.g. if you paid by a card you will be refunded to that card.

Complaints Policy

Colour Your World - Mindfulness and Wellbeing Ltd is committed to providing outstanding service for all customers.
If you are in anyway dissatisfied please contact Colour Your World - Mindfulness and Wellbeing by: 
Emailing rachel@colouryourworld.org.uk

Links To Other Sites

Our Site may contain links to third-party sites that are not owned or controlled by Colour Your World - Mindfulness and Wellbeing.
Colour Your World - Mindfulness and Wellbeing has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

License to use Website

You may view, download and print pages from our website, providing:
You do not republish or reproduce material from this website;
You do not duplicate, copy, sell, visit, or otherwise exploit our website or material on our website for a commercial purpose. If you wish to do so you will need to seek written consent.

Copyright and Trademark

Colour Your World - Mindfulness and Wellbeing logos are a registered trademark of this company in the United Kingdom and Europe. The brand names and specific services of Colour Your World - Mindfulness and Wellbeing that are featured on this website are trade marked.

Communication

For all enquiries please contact rachel@colouryourworld.org.uk

Changes To This Agreement

We reserve the right, to modify or replace these Terms and Conditions by posting the updated terms on the website. Your continued use of the Colour Your World - Mindfulness and Wellbeing website after any such changes constitutes your acceptance of the new Terms and Conditions. Please review this Agreement occasionally for changes.

Contact Us

If you have any questions about this Agreement, please contact us.